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Privacy Policy

Rescue 7 is committed to protecting your privacy. This Privacy Policy informs you how we protect your privacy. The Privacy Policy applies to our company, affiliates and subsidiaries who will be referred to as “we”, “us” or “our” in this policy. It describes how we collect and use personal information in our business, on our websites, in electronic communications, and in the social media services used to direct you to our websites. Should you wish to be removed from our mailing lists, please contact us.

We comply with Canadian, United States of America, and international privacy law including: the Alberta Personal Information Protection Act (PIPA), the British Columbia Personal Information Protection Act, the Ontario Freedom of Information and Protection of Privacy Act, the Quebec Private Sector Privacy Act, the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), and Canada’s Anti-Spam Legislation (CASL), all of which are referred to as privacy law.

All personal information that you provide to us is strictly protected. We use the latest security to use the information only for its intended use and have established the appropriate procedures to safeguard and secure the information we collect online. Our procedures incorporate electronic, managerial and physical practices including industry-standard encryption when collecting and/or transferring data within or between systems. We carefully protect your information from alteration, loss, misuse, inappropriate disclosure and unauthorized access.

All Rescue 7 employees are bound by contract and must not violate any restriction or condition in our privacy policy. All data remains the property of Rescue 7.

We strive to keep your personal information accurate, complete and current. We promptly take steps to correct any inaccuracies once we are informed of them. You may request a copy of the personal information that we have stored. If you have a concern or dispute with the Rescue 7 Inc.’s handling of information, you or your authorized representative should contact the Rescue 7 Inc’s Privacy Coordinator. This can be done by telephone, by standard mail, or by fax.

Mailing Address:
Rescue 7 Inc
Attention: Privacy Coordinator
550 Alden Rd., Unit 107
Markham, ON L3R 6A8
Phone: 905-474-0770  
Fax: 905-474-2724

www.rescue7.net

The Privacy Coordinator will contact you about your privacy complaint as soon as possible, but no later than 30 days of receiving your complaint.The Privacy Coordinator or their designate will investigate the complaint. To do this properly, the Privacy Coordinator may contact you for more information. They may also need to get in touch with other people to fully understand your complaint. This may require the Privacy Coordinator to mention your name and some of the details of your personal information as part of the investigation.

This web site may make limited use of cookies or embedded pixel technologies to track your usage, ISP, hardware or software details. Only statistical information is gathered. The web site may make selective use of Java applets to enhance the appearance, performance or content of the web site.

This web site may contain links to pages on external web sites. Rescue 7 is not responsible for the privacy practices or the content of such external web sites.

Advertising

Rescue 7 does not place banners, pop-ups or paid-for advertisements for third party products or services on this website. We do promote our relationships with customers, partners and other industry organizations by posting articles, logos, press releases and other appropriate content on the web site.

Personal Information Disclosure

Rescue 7 will only use your personal information in the following ways:

  • To satisfy any legal requirements
  • To facilitate standard business communications and transactions
  • To enable us to respond to requests for information
  • To help us improve our products and services
  • To support and track product downloads
  • To help us improve the content, navigability and performance of the web site
  • To provide product updates, technical bulletins, special offers and notifications

Social Security Numbers & Other Personal Information

Personal information that you provide may include the following: your name, email address, physical location, postal address, phone number, birth date, Internet Protocol address, banking or credit information, employment history and information, and educational and training history.

We may collect personal information:

  • Voluntarily provided to us by you through our websites, direct communications (for example, meetings or trade shows), and electronic communications including social media, surveys, search functions, questionnaires, feedback, and various forms, including contact, information, and requests for demonstration forms;
  • When you have entered our websites while performing online searches or seeking health and safety training;
  • When we have received a business referral to you, or you may be a member of an organization that is an existing business associate of ours;
  • When you or your organization provide us with personal information in order to purchase our services, resell our services, provide content to our services, create accounts, or become registered users of our services; and
  • When we ask you to provide identifying information if you want a demonstration or to use our services, to assist you with a registered user account, or to resolve complaints or concerns.

If you become a registered user on your own behalf, you will create a password for your account. If your organization creates an account for you, you or your organization may create a password for your account. We encrypt all passwords. You or your organization, as applicable, will be responsible for protecting the password. Through our software, we may provide your organization with options to block, encrypt or otherwise secure certain sensitive information (for example, your social insurance number or social security number). You or your organization, as applicable, are responsible for using these options. Passwords will be automatically encrypted with no access to anyone other than the password creator.

We usually will not change your personal information, and usually only delete information with your consent or the consent of your organization, unless required to do so by law or to prevent illegal activity.

How We Use Personal Information

We use your personal information to operate (training requirements) and to provide our business and services. Our purposes for using personal information are as follows:

Provide services: We use your personal information to provide and deliver our services, which includes products; and to process transactions related to those services and content including registering you as a user, receiving payments, providing education and training, and verifying your certificates.

Measure, support, and improve services: We use your personal information to analyze performance, fix errors, measure your usage, provide support, and improve and develop our services.

Recommendations and personalization: We use your personal information to recommend services that might be of interest to you, identify your preferences, and personalize your experience.

Comply with legal obligations: In certain cases, we may have a legal obligation to collect, use, retain, or delete your personal information.

Communicate with you: We use your personal information to communicate with you in relation to our services and to respond to your requests, including by mail or electronically (for example by text, email, internet messaging or social media).

Terms & Conditions

All web site design, text, graphics, content and the arrangement thereof and all software, unless otherwise specified herein, are the copyrighted work of Rescue 7 (the Company). All Rights Reserved.

Permission is hereby granted to electronically copy and to print portions of this Web site for the sole purpose of placing an order to the Company or use thereof as a resource, provided that appropriate copyright notices are contained therein. Software is made available for downloading solely for use the end users in strict accordance with the software’s associated License Agreement. Any other use of the content of this Web site or any part thereof, or any reproduction or redistribution of the software not in accordance with the License Agreement, is expressly prohibited by law and may result in severe civil and criminal penalties. All violators will be prosecuted to the maximum extent possible.

Disclaimer

The Company MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS WEB SITE OR ANY OF THE CONTENTS CONTAINED THEREIN FOR WHATEVER PURPOSE. nvision SOLUTIONS HEREBY DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, THE ACCURACY OR COMPLETENESS OF ANY INFORMATION ACCESSIBLE VIA THIS WEB SITE. IN NO EVENT SHALL Company BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, REGARDLESS OF THE CIRCUMSTANCES.

THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED IN THIS WEB SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE AT ANY TIME.

Limited Liability

Except as specifically stated on this Web site, neither the Company nor any of its management, employees or other representatives will be liable for any damages arising out of or in connection with the use of this Web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, loss of profit, loss or damage to property and claims of third parties, regardless of the circumstances.

Links to Third Party Sites

This Web site may contain hyperlinks to Web sites operated and owned by parties other than the Company. Such hyperlinks are provided solely for your reference only and Company makes no representations or warranties with respect to such sites or the contents contained therein. Any hyperlinks to third party Web Sites does not imply any endorsement of the material contained therein or any association to the respective operators and owners of same.